Terms of Service

Medical Services

MedStar Family Care / Urgent Care provides:
  • Urgent care services
  • Family medicine
  • Preventive care
  • Basic laboratory services
  • Medical examinations
  • Treatment for non-emergency conditions

Appointments and Scheduling

  • Appointments may be scheduled in advance
  • Walk-in patients are accepted based on availability
  • Emergency cases may take priority
  • 24-hour notice is required for cancellations

Payment and Insurance

  • Payment is required at the time of service
  • We accept most major insurance plans
  • Patients are responsible for understanding their insurance coverage
  • Self-pay options are available
  • Payment plans may be arranged for qualifying patients

Patient Responsibilities

Patients agree to:
  • Provide accurate medical history
  • Follow treatment plans
  • Attend scheduled appointments
  • Make timely payments
  • Behave respectfully toward staff and other patients
  • Update contact and insurance information

Limitation of Liability

  • We provide care according to accepted medical standards
  • We are not liable for complications arising from patient non-compliance
  • We reserve the right to refuse service
  • Life-threatening emergencies should seek emergency room care

Communication Consent

By providing contact information, you consent to receive:
  • Appointment reminders
  • Treatment follow-ups
  • Lab results
  • Billing information
  • Health-related communications

Changes to Terms

We reserve the right to modify these terms. Changes will be:
  • Posted in our facilities
  • Updated on our website
  • Available upon request

Contact Information

For privacy concerns or questions about these policies: MedStar Family Care / Urgent Care 601 E Farm To Market 544 Suite 400, Murphy, TX 75094 Phone: (972) 442-4700 Email: medstaruc@gmail.com