Terms of Service
Medical Services
MedStar Family Care / Urgent Care provides:
- Urgent care services
- Family medicine
- Preventive care
- Basic laboratory services
- Medical examinations
- Treatment for non-emergency conditions
Appointments and Scheduling
- Appointments may be scheduled in advance
- Walk-in patients are accepted based on availability
- Emergency cases may take priority
- 24-hour notice is required for cancellations
Payment and Insurance
- Payment is required at the time of service
- We accept most major insurance plans
- Patients are responsible for understanding their insurance coverage
- Self-pay options are available
- Payment plans may be arranged for qualifying patients
Patient Responsibilities
Patients agree to:
- Provide accurate medical history
- Follow treatment plans
- Attend scheduled appointments
- Make timely payments
- Behave respectfully toward staff and other patients
- Update contact and insurance information
Limitation of Liability
- We provide care according to accepted medical standards
- We are not liable for complications arising from patient non-compliance
- We reserve the right to refuse service
- Life-threatening emergencies should seek emergency room care
Communication Consent
By providing contact information, you consent to receive:
- Appointment reminders
- Treatment follow-ups
- Lab results
- Billing information
- Health-related communications
Changes to Terms
We reserve the right to modify these terms. Changes will be:
- Posted in our facilities
- Updated on our website
- Available upon request
Contact Information
For privacy concerns or questions about these policies: MedStar Family Care / Urgent Care 601 E Farm To Market 544 Suite 400, Murphy, TX 75094 Phone: (972) 442-4700 Email: medstaruc@gmail.com